Privacy Policy

1. Introduction

This Privacy Policy explains how Dopo Studios (“Dopo Studios”, “we”, “us”, or “our”) collects, uses, shares and protects information when you use our mobile games, our website at dopostudios.com, and related services (together, the “Services”). Dopo Studios is a games brand of Dopo Technologies, S.A.P.I. de C.V., the company that operates dopo.mx.

By using our Services, you agree to the practices described in this policy. If you do not agree, please do not use the Services.

2. Who we are

Dopo Studios, a games brand of Dopo Technologies, S.A.P.I. de C.V. (the parent company that operates dopo.mx), is the data controller responsible for your personal information in connection with the Services. Where we act as a publisher for third-party developers, we and the developer may be joint or independent controllers for a given game; the in-game privacy notice will identify the parties involved.

You can reach us at hola@dopostudios.com. Our parent company can be reached at hola@dopo.mx.

3. Information we collect

We aim to collect as little personal information as possible. Depending on the game and your settings, we may collect:

Information you provide

• Contact details when you email us, request support, or pitch a game (e.g. name, email address, message content).
• Optional profile information, such as a username or nickname, if a game offers it.

Information collected automatically

• Device & technical data: device model, operating system and version, language, country/region, screen size, and mobile network information.
• Identifiers: advertising identifiers (such as Apple’s IDFA or Google’s Advertising ID), and app-instance or installation identifiers.
• Gameplay & usage data: levels reached, sessions, in-game events, scores, settings, purchases, crashes and performance data.
• Approximate location: derived from your IP address (we do not collect precise GPS location).

Purchase information

When you make an in-app purchase, the transaction is processed by Apple or Google. We receive confirmation of the purchase but do not receive or store your full payment card details.

4. How we use information

We use the information above to:

• Operate, maintain and provide the games and their features;
• Save progress, deliver rewards and enable leaderboards or events;
• Process in-app purchases and prevent fraud;
• Measure performance, fix bugs and improve gameplay and retention;
• Show advertising and measure its effectiveness (see Section 5);
• Respond to your requests and provide customer support;
• Comply with legal obligations and enforce our Terms.

Legal bases (EEA/UK). Where the GDPR applies, we rely on: performance of a contract (to run the game you use), our legitimate interests (to secure, analyze and improve the Services), your consent (for personalized advertising and certain analytics), and compliance with legal obligations.

5. Advertising & analytics

Many of our games are free and supported by advertising. We and our partners may use advertising identifiers and similar technologies to serve and measure ads, including personalized advertising where permitted.

We work with third-party ad networks, mediation platforms and analytics providers, which may include services such as Google AdMob, Unity Ads, AppLovin, ironSource, Meta Audience Network, Firebase and similar providers. These partners process data under their own privacy policies.

Your ad choices

• iOS: control tracking under Settings → Privacy & Security → Tracking, and via the App Tracking Transparency prompt.
• Android: reset or delete your Advertising ID and opt out of ad personalization under Settings → Google → Ads.

If you opt out of personalized ads, you will still see ads, but they will be less relevant to you.

6. Sharing your information

We do not sell your personal information for money. We share information only as follows:

• Service providers who host, analyze, secure or support our Services under contract;
• Advertising and analytics partners as described in Section 5;
• Platform providers (Apple, Google) to distribute apps and process purchases;
• Development partners where we publish a game jointly with a third-party studio;
• Legal & safety reasons, to comply with law, enforce our Terms, or protect rights and safety;
• Corporate transactions, such as a merger, acquisition or asset sale, subject to this policy.

Some data sharing for cross-context behavioral advertising may be considered a “sale” or “sharing” under certain U.S. state laws. See Section 8 for how to opt out.

7. Children’s privacy

Our games are directed to a general audience and are not intended for children under the age of 13 (or the equivalent minimum age in your country). We do not knowingly collect personal information from children for the purpose of behavioral advertising.

Where a specific game is designed to be appropriate for children, we apply child-directed treatment in line with COPPA, the GDPR and Google Play’s and Apple’s families policies — including serving only non-personalized, age-appropriate ads and limiting data collection. If you believe a child has provided us personal information, contact us at hola@dopostudios.com and we will delete it.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information; to object to or restrict certain processing; and to withdraw consent.

EEA / UK (GDPR)

You may exercise the rights above and lodge a complaint with your local data protection authority.

California & other U.S. states

You may request access to or deletion of your personal information, and opt out of the “sale” or “sharing” of personal information for targeted advertising. We do not discriminate against you for exercising these rights.

To make a request, email hola@dopostudios.com. We will verify your request and respond within the time required by law.

Mexico (LFPDPPP)

Because our parent company, Dopo Technologies, S.A.P.I. de C.V., operates under Mexican law, our processing of personal data is also governed by the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) and its regulations. You have the rights of access, rectification, cancellation and objection (the “ARCO” rights), as well as the right to revoke your consent and to limit the use or disclosure of your data. You may also file a complaint with the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI). To exercise these rights, email hola@dopostudios.com.

9. Data retention

We keep personal information only as long as needed for the purposes described in this policy, to comply with legal obligations, resolve disputes and enforce our agreements. Aggregated or de-identified data, which cannot reasonably identify you, may be kept for longer.

10. Security

We use technical and organizational measures designed to protect information against unauthorized access, loss or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. International transfers

We operate globally and may process information in countries other than your own, including Mexico, where our parent company is established. Where we transfer personal information internationally, we use appropriate safeguards such as the European Commission’s Standard Contractual Clauses.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where required, provide additional notice. Your continued use of the Services after changes take effect means you accept the updated policy.

13. Contact us

If you have questions or requests regarding this Privacy Policy or your personal information, contact:

Dopo Studios — Privacy
A games brand of Dopo Technologies, S.A.P.I. de C.V.
Email: hola@dopostudios.com
Parent company (Dopo): hola@dopo.mx